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PennDOT invites feedback on construction, services

The Pennsylvania Department of Transportation (PennDOT) is accepting construction and maintenance services feedback through an online survey. The public can take the survey through October 21 by visiting the 2025 PennDOT Construction/Maintenance Customer Satisfaction Survey.

PennDOT has been hard at work improving Pennsylvania’s roads and bridges throughout the year, improving more than 2,600 miles of road, including over 900 miles of paving, and beginning work to repair, replace, or preserve more than 230 bridges from January through August of this year.

“The PennDOT team is serving Pennsylvanians every day, and each year we look for feedback on what we’re doing well and could improve,” PennDOT Secretary Mike Carroll said. “The survey also lets the public tell us how they receive roadway information and helps us find potential educational opportunities.”

The 22-question survey asks participants how they receive PennDOT roadway information and how often PennDOT meets or exceeds expectations in construction and maintenance activities. Respondents are also asked about experiences with reporting concerns to the department, and whether or how they use the state’s 511PA traveler information services.

Motorists can check conditions on major roadways by visiting www.511PA.com. 511PA, which is free and available 24 hours a day, provides traffic delay warnings, weather forecasts, traffic speed information and access to more than 1,000 traffic cameras.

Information about state infrastructure in Pennsylvania, including completed work and significant projects, is available online. Find PennDOT’s planned and active construction projects at www.pa.gov/DOTprojects.

Subscribe to local PennDOT news or statewide PennDOT news on the department’s website.

Starting at $3.50/week.

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