Career help at library
New online program connects with tutorsBy LYDIA COTTRELL lcottrell@timesobserver.com
Searching for a job, polishing a resume and studying for the GED is now a little easier for library users.
Warren Public Library recently announced the availability of CareerHelpPA, a new online program for adults that provides one-on-one help from certified tutors and career specialists.
As a part of the Seneca District, which encompasses Warren, Forest, Elk, McKean and Cameron counties, Warren Public Library and the rest of the county libraries get to use the program for free because the district was selected as a pilot site. The program is completely free for the community and has been funded with federal Library Services and Technology Act (LSTA) funds administered by the Office of Commonwealth Libraries.
"In today's world, it couldn't come at a better time," said Warren Public Library Executive Director Patty Sherbondy.
CareerHelpPA is a feature of Tutor.com, an award-winning online learning and homework help service that connects users to a certified tutor.
According to reference librarian Penny Wolboldt, users can access the CareerHelpPA from the library's website, www.warrenlibrary.org, and clicking the Tutor.com icon on the right side of the page. Patrons then use their library card number as the password.
Contained in the site is a wealth of resources for job searching, resume and cover letter writing, GED and citizenship test preparation. For GED preparation, users can select a subject and grade level and study using the interactive materials.
"Through this, you can teach yourself whatever you want," Wolboldt said.
There are templates, tutorials, links to other resources and literature, all at the users' fingertips.
The main focus of the site is the career counseling services. Through Tutor.com, live tutors are available 9 a.m. to 9 p.m. Eastern Standard Time to answer questions and guide users. All other resources are available 24 hours a day, seven days a week.
The one-on-one support is done through a chat window. The window is interactive where the tutor can write on the screen, pull in objects and edit on an uploaded document. The user can ask questions directly. The interactive window is easy to use with the tutor guiding the user through the functions.
There is also a video which coaches the user through writing an effective cover letter as well as a list of interview tips.
In addition to being a useful tool for patrons, Wolboldt said the site is a invaluable resource for reference librarians who are trying to help others.






